{"id":1452,"date":"2025-06-10T15:24:44","date_gmt":"2025-06-10T13:24:44","guid":{"rendered":"https:\/\/www.thaiherbalcomfort.com\/termini-e-condizioni\/"},"modified":"2025-07-23T09:11:31","modified_gmt":"2025-07-23T07:11:31","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.thaiherbalcomfort.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1452\" class=\"elementor elementor-1452 elementor-1433\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5581c5 e-flex e-con-boxed e-con e-parent\" data-id=\"a5581c5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-90c9d88 elementor-widget elementor-widget-heading\" data-id=\"90c9d88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f35a44 e-flex e-con-boxed e-con e-parent\" data-id=\"7f35a44\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ad08c0 e-con-full e-flex e-con e-child\" data-id=\"5ad08c0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd1a09e elementor-widget elementor-widget-text-editor\" data-id=\"fd1a09e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"178\" data-end=\"405\"><strong data-start=\"178\" data-end=\"215\">Welcome to thaiherbalcomfort.com.<\/strong><br data-start=\"215\" data-end=\"218\" \/>Please read these Terms and Conditions carefully, as they govern the use of this website and the purchase of our products. By using the website, you fully accept the terms outlined below.<\/p><h3 data-start=\"407\" data-end=\"433\">1. General Information<\/h3><p data-start=\"435\" data-end=\"596\">This website is owned and operated by:<br data-start=\"473\" data-end=\"476\" \/><strong data-start=\"476\" data-end=\"494\">NPE H.H.C. Kft<\/strong><br data-start=\"494\" data-end=\"497\" \/>Registered Office: Budapest, Hungary<br data-start=\"533\" data-end=\"536\" \/>VAT Number: IT0037773990<br data-start=\"560\" data-end=\"563\" \/>Email: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"570\" data-end=\"596\">info@thaiherbalcomfort.com<\/a><\/p><h3 data-start=\"598\" data-end=\"620\">2. Payment Methods<\/h3><p data-start=\"622\" data-end=\"680\">Thai Herbal Comfort accepts the following payment methods:<\/p><ul data-start=\"682\" data-end=\"708\"><li data-start=\"682\" data-end=\"695\"><p data-start=\"684\" data-end=\"695\"><strong data-start=\"684\" data-end=\"693\">SumUp<\/strong><\/p><\/li><li data-start=\"696\" data-end=\"708\"><p data-start=\"698\" data-end=\"708\"><strong data-start=\"698\" data-end=\"708\">PayPal<\/strong><\/p><\/li><\/ul><p data-start=\"710\" data-end=\"824\">All payments are processed securely through their respective platforms. Payment data is not stored on our website.<\/p><h3 data-start=\"826\" data-end=\"841\">3. Shipping<\/h3><p data-start=\"843\" data-end=\"965\">Shipments are made via <strong data-start=\"866\" data-end=\"893\">Bartolini (BRT) courier<\/strong>.<br data-start=\"894\" data-end=\"897\" \/>Shipping costs will be calculated and clearly displayed at checkout.<\/p><h3 data-start=\"967\" data-end=\"987\">4. Return Policy<\/h3><p data-start=\"989\" data-end=\"1067\">Returns are accepted <strong data-start=\"1010\" data-end=\"1066\">only in case of visible package damage upon delivery<\/strong>.<\/p><p data-start=\"1069\" data-end=\"1238\">Since our products are intended for <strong data-start=\"1105\" data-end=\"1137\">direct contact with the skin<\/strong>, <strong data-start=\"1139\" data-end=\"1166\">no returns or exchanges<\/strong> are allowed for any other reason due to hygiene and health regulations.<\/p><p data-start=\"1240\" data-end=\"1271\"><strong data-start=\"1240\" data-end=\"1271\">In case of damaged package:<\/strong><\/p><ul data-start=\"1273\" data-end=\"1538\"><li data-start=\"1273\" data-end=\"1343\"><p data-start=\"1275\" data-end=\"1343\">The damage must be documented with photos at the time of delivery.<\/p><\/li><li data-start=\"1344\" data-end=\"1434\"><p data-start=\"1346\" data-end=\"1434\">Complaints must be sent within <strong data-start=\"1377\" data-end=\"1389\">48 hours<\/strong> of receipt to: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1405\" data-end=\"1431\">info@thaiherbalcomfort.com<\/a>.<\/p><\/li><li data-start=\"1435\" data-end=\"1538\"><p data-start=\"1437\" data-end=\"1538\">Any refunds will be assessed on a case-by-case basis, <strong data-start=\"1491\" data-end=\"1537\">only after verifying the returned material<\/strong>.<\/p><\/li><\/ul><h3 data-start=\"1540\" data-end=\"1583\">5. Exclusion of the Right of Withdrawal<\/h3><p data-start=\"1585\" data-end=\"1698\">According to <strong data-start=\"1598\" data-end=\"1656\">Art. 59 of Legislative Decree 206\/2005 (Consumer Code)<\/strong>, the right of withdrawal is excluded for:<\/p><ul data-start=\"1700\" data-end=\"1865\"><li data-start=\"1700\" data-end=\"1750\"><p data-start=\"1702\" data-end=\"1750\">Goods made to measure or clearly personalized.<\/p><\/li><li data-start=\"1751\" data-end=\"1865\"><p data-start=\"1753\" data-end=\"1865\">Sealed goods that are not suitable for return for health or hygiene reasons and have been opened after delivery.<\/p><\/li><\/ul><h3 data-start=\"1867\" data-end=\"1883\">6. Liability<\/h3><p data-start=\"1885\" data-end=\"2041\"><strong data-start=\"1885\" data-end=\"1903\">NPE H.H.C. Kft<\/strong> is not responsible for delays or failure to deliver due to force majeure, courier delays, or incorrect information provided by the buyer.<\/p><h3 data-start=\"2043\" data-end=\"2066\">7. Changes to Terms<\/h3><p data-start=\"2068\" data-end=\"2228\">We reserve the right to modify these Terms and Conditions at any time.<br data-start=\"2138\" data-end=\"2141\" \/>Changes will take effect from the date they are published on <strong data-start=\"2202\" data-end=\"2227\">thaiherbalcomfort.com<\/strong>.<\/p><p data-start=\"2230\" data-end=\"2297\">Please check this section regularly to stay updated on any changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to thaiherbalcomfort.com.Please read these Terms and Conditions carefully, as they govern the use of this website and the purchase of our products. 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