This page describes how the website handles the personal data of users who visit it.
This notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) to those who interact with the web services available online at: https://www.thaiherbalcomfort.com.

This privacy notice applies exclusively to this website and does not apply to any external websites that may be accessed via links or mentioned in the cookie policy.

NPE H.H.C. Kft collects and processes the personal data voluntarily provided by users when requesting information. The data collected may include: full name, email address, and telephone number.
No other data is processed beyond what is provided by the user. Personal data is not tracked, except in anonymized form.

PURPOSE OF DATA PROCESSING
The personal data provided by users is used solely to respond to information requests made through the “Contact” page and to send quotes or details about the services offered.

DATA CONTROLLER
The data controller is:

NPE H.H.C. Kft
Registered office: Budapest, Hungary
VAT ID: IT0037773990
Phone: +39 3391062400
Email: info@thaiherbalcomfort.com

You may contact the Data Controller to exercise your rights under the GDPR.

LEGAL BASIS FOR PROCESSING
Pursuant to Art. 6(1)(a) and (f) of Regulation (EU) 2016/679, personal data is lawfully processed based on:

the user’s explicit consent, and

the legitimate interests of the Data Controller, including direct marketing and the sending of promotional communications.

LOCATION AND METHOD OF PROCESSING
Data processing takes place at the headquarters of NPE H.H.C. Kft and is carried out exclusively by authorized personnel.
User data is not transferred outside the EU or to international organizations.

DATA RETENTION PERIOD
Personal data will be stored only as long as necessary to achieve the purposes for which it was collected, and in any case no longer than 10 years, unless the user revokes consent beforehand.

RIGHTS OF THE DATA SUBJECT
Users may exercise the rights granted under Articles 12 and 16–21 of the GDPR, including:

right of access

rectification

erasure

restriction of processing

data portability

objection to processing

Users also have the right to file a complaint with the Data Protection Authority.

METHODS OF PROCESSING
Data is processed both manually and electronically, with appropriate security measures in place to prevent unauthorized access, data loss, misuse, or alteration.

VOLUNTARY NATURE OF DATA PROVISION
Providing personal data is voluntary. However, failure to provide such data may make it impossible to deliver the requested services.

TYPES OF DATA PROCESSED
Identifying data: Full Name, Email Address, Phone Number.

Sensitive data: Not collected, unless voluntarily submitted by the user.

Navigation data:
Collected automatically by IT systems (IP addresses, URI/URL, request times, request methods, browser and OS used). These are used for anonymous statistical purposes and security checks, and are deleted within 7 days unless required for judicial investigations.

Data voluntarily provided by the user:
Any data the user provides by filling in forms or sending email communications.

THIRD-PARTY SITES AND SERVICES
This website may contain links to third-party websites that operate under their own privacy policies, which may differ from that of NPE H.H.C. Kft.
Please refer to those policies for more information.